LAWIN Vilnius management system certified according to the international ISO 9001 quality management standard

LAWIN, aiming to continue providing the highest quality services, from now on will operate under the world-known and universally recognised ISO 9001quality management standard. The LAWIN quality management system, certified by the Bureau Veritas, not only ensures the provision of legal services based on international quality management practices, know-how and experience, but it will also become a new and important tool for improvement of the law firm’s activities. "Operating in the highly competitive legal services market we must always focus on our clients and their needs. In today’s services business, it is not enough to provide services on time and on budget - we have to provide added value to our clients, be innovative and creative. Therefore, the processes, procedures and internal regulations need to match harmoniously with each other in order to help us provide quality services smoothly and quickly in response to the needs of clients," says Rolandas Valiūnas, Managing Partner at LAWIN Vilnius. "I am sure that this quality management system certification will provide broader opportunities for our law firm to enjoy a competitive advantage, strengthen our leading position and keep a step ahead of the competition." According to Rolandas Valiūnas, the requirements of internal auditing, feedback procedures and process improvement entrenched in the ISO 9001 quality management standard are of particular use and importance. "Both internal audits carried out by our specialists and external audits performed by the Bureau Veritas professionals will ensure a consistent monitoring and evaluation of our adherence to the quality management standard requirements, assessment of their effectiveness and their improvement whenever necessary. There is no limit to perfection, and the quality management system will not let us rest on our laurels. We must respond to changes in time, professionally and effectively, and make sure that it is not our clients but we ourselves who notice and correct what must be improved in our business,"- states Rolandas Valiūnas. The quality management system enables efficient management of all processes important to the law firm’s business: to ensure high quality services, quickly respond to changes, and guarantee continuous perfection.